Proudly Serving this
Community for 100 Years!

Centennial Celebration 1913-2013

Online Banking

Frequently Asked Questions

What do I need to open a personal account?

You will need to complete the account application. You will also need a valid identification card and Social Security Number to open a personal account

What do I need to open a business account?

Current business documents, Secretary of State Verification (if applicable), valid Tax Identification Number (if applicable) will be needed to open a business account

Is there a minimum opening balance on accounts?

Most of our accounts require $100 to open.

Is there a service fee on accounts?

Service fees are applicable based upon account type. See Consumer or Commercial Checking tab  for fees that apply.

How do I order checks?

Call (205) 932-8911 and speak to our customer representative to assist you.  You must have a valid account number to order checks.

How do I report my ATM/Debit card lost or stolen?

Please call 1-800-500-1044 as soon as possible.

How do I put a stop payment on a check?

Please call our bookkeeping department (205) 932-8911

Is there a stop payment fee?

Yes, there is a fee of $12.00 to place a stop payment on an item.

What is Citizens Bank routing number?


Can I view my statements online?

Yes, statements can be viewed online via Online Banking.