What do I need to open a personal account?
You will need to complete the account application. You will also need a valid identification card and Social Security Number to open a personal account
You will need to complete the account application. You will also need a valid identification card and Social Security Number to open a personal account
What do I need to open a business account?
Current business documents, Secretary of State Verification (if applicable), valid Tax Identification Number (if applicable) will be needed to open a business account
Current business documents, Secretary of State Verification (if applicable), valid Tax Identification Number (if applicable) will be needed to open a business account
Is there a minimum opening balance on accounts?
Most of our accounts require $100 to open.
Most of our accounts require $100 to open.
Is there a service fee on accounts?
Service fees are applicable based upon account type. See Consumer or Commercial Checking tab for fees that apply.
Service fees are applicable based upon account type. See Consumer or Commercial Checking tab for fees that apply.
How do I order checks?
Call (205) 932-8911 and speak to our customer representative to assist you. You must have a valid account number to order checks.
Call (205) 932-8911 and speak to our customer representative to assist you. You must have a valid account number to order checks.
How do I report my ATM/Debit card lost or stolen?
Please call 1-800-500-1044 as soon as possible.
Please call 1-800-500-1044 as soon as possible.
How do I put a stop payment on a check?
Please call our bookkeeping department (205) 932-8911
Please call our bookkeeping department (205) 932-8911
Is there a stop payment fee?
Yes, there is a fee of $20.00 to place a stop payment on an item.
Yes, there is a fee of $20.00 to place a stop payment on an item.
What is Citizens Bank routing number?
062204158
062204158
Can I view my statements online?
Yes, statements can be viewed online via Online Banking.
Yes, statements can be viewed online via Online Banking.